Digital transformation initiatives to help you navigate a rapidly evolving industry
The utilities industry is undergoing unprecedented change. As major technology, market and policy changes continue to invite digitization and automation, digital transformation is needed across operations and business models if organizations are to thrive and fully benefit from Industry 4.0. As masters of IT and OT, WWT defines, designs and scales industry solutions for customers of all sizes. To help providers increase profit margins and evolve with the industry, WWT focuses our digital transformation efforts on four frontiers:
Customer experience
Enable enhanced customer interactions.
Worker experience
Work smarter and make moves faster while maintaining safety.
Line of business digitization
Evolve from being data-rich to extracting actionable insights from data.
Core IT modernization
Automate and optimize processes to speed delivery.
We help you navigate the utility nervous system
Watch for a visualization of the utility nervous system
The utility system overlaying our electric grid operates much like the human nervous system. Various field assets, line sensors, fault locators, IEDs and other IoT sensors operate as the system's nerves to transport real-time telemetry and sensory data. Integrated telecom networks serve as the data pathways.
To successfully navigate this system, all incoming data should be administered for analytics, automation and planning. Distributed intelligence can enable decisions at the edge with low-latency, removing the need to travel back to a centralized processing facility. Less time-sensitive data can then be sent to grid control centers for processing.
Our capabilities
Customer Experience
Inform customers about real-time power consumption metrics and service disruption.
Worker Safety & Productivity
Digitize manuals, automate safety briefings and streamline compliance reporting.
Operational Visibility
Harness sensor data to extend the life of grid assets and prepare for disruptive events.
New Lines of Business
Leverage your network for broadband internet delivery, 5G backhaul and smart city support.
Meet our experts
Let's get started
Our experts have a relentless focus on solving your business challenges and delivering real business value.